Privacy Policy and Terms and Conditions
Introduction
Amigo Animal Hospital (“we,” “our,” “us”) is committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy and Terms and Conditions describe our practices regarding the collection, use, and safeguarding of personal information, as well as your rights and responsibilities when engaging with our services, including SMS communications. By using our website or opting into SMS communications, you agree to the practices outlined in this document.
Collection of Your Personal Information
We collect personally identifiable information, such as your name, email address, home or work address, and telephone number. Additionally, we may collect non-personal information, like ZIP code, age, gender, preferences, and interests, which is not unique to you. Information about your device, such as IP address, browser type, domain names, access times, and referring website addresses, may also be collected automatically for website functionality and quality analysis.
Please note that if you voluntarily disclose personal information on public message boards, this data may be viewed or used by others. We encourage reviewing the privacy policies of websites linked from our site, as we are not responsible for their content or privacy practices.
How Information Is Collected
Personal information is gathered when you interact with our website by submitting contact forms, signing up for services, or engaging with online features. We also collect device and browsing information automatically when you visit our site, enhancing your experience and helping us understand usage patterns.
Use of Your Personal Information
We use your personal information to operate our website and deliver the requested services. Your information may also be used to notify you about new products or services and to request your feedback on existing services. SMS opt-in and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes under any circumstances. We do not sell, rent, or lease our customer list.
We may, however, share data with trusted partners to perform services on our behalf, like statistical analysis, email or postal mail, customer support, or delivery arrangements. These partners are obligated to maintain the confidentiality of your information and use it only as necessary to provide these services.
We do not use or disclose sensitive information, such as race, religion, or political affiliations, without explicit consent. Your personal information may only be disclosed without notice if required by law.
SMS Consent and Communications
By checking the SMS consent box on our website, you agree to receive text messages from Amigo Animal Hospital.
- Types of SMS Communications: If you have consented to receive text messages from Amigo Animal Hospital, you may receive text messages related to:
- Updates about your pets.
- Appointment reminders.
- Important account notifications or other relevant information.
- Message Frequency: Message frequency will vary depending on your engagement and our service updates.
- Opt-Out: You may opt out at any time by replying “STOP” to any text message.
- Help and Support: Reply “HELP” for assistance or visit our [Privacy Policy URL].
- Standard Messaging Disclosures: Message and data rates may apply. Please check with your mobile carrier for details.
Use of Cookies
Our website uses “cookies” to enhance your experience. A cookie is a small text file placed on your device by a website server. Cookies are unique to you and can only be read by the server that issued them. They cannot run programs or deliver viruses to your computer.
Data Security Measures
We are committed to securing your personal information against unauthorized access, use, or disclosure. Your personal data is stored in secure environments and protected by various technical and administrative measures.
User Rights
You have the right to access, update, or delete your personal information at any time. To exercise these rights or make inquiries, please contact us using the information provided below.
Changes to This Privacy Policy and Terms and Conditions
Amigo Animal Hospital may update this Privacy Policy and Terms and Conditions to reflect feedback and legal changes. We encourage you to periodically review this policy to stay informed about how we protect your information.
Contact Information
For any questions or concerns regarding this Privacy Policy, please contact us:
Amigo Animal Hospital
Phone: 210-679-5600
Address: 12355 Potranco Rd #111, San Antonio, TX 78253